Residential Solar & BatteryService
Local Expertise. Top-Tier Performance. Solar You Can Count On.
Peace of mind for systems we didn’t install — and deeper care for the ones we did.
Solar technology is complex, but your service shouldn’t be. Whether you’re a long-time True South client or you have a system installed by a company that’s no longer around, we bring top-tier engineering and local accountability to your doorstep. Choose the path that fits your needs: New to TSS? Begin with our System Intake. Already part of the TSS family? Explore our Annual Check-Up Plan.
SERVICE OPTION 1
The System Intake: Your Path to Professional Support
For homeowners with systems installed by other providers. If we didn’t install your system, we begin with a one-time System Intake. Our experienced technicians evaluate your equipment, document your system, and bring it into our monitoring fleet before offering ongoing service.
- On-site system assessment
- Equipment and configuration documentation
- Fleet enrollment and monitoring access
- Baseline performance and health check
- Clear determination of eligibility for ongoing service
What This Unlocks
- Access to our service department
- Remote diagnostics and off-site troubleshooting
- Priority response over one-off service calls
- Peace of mind that comes with professional oversight
SERVICE OPTION 2
Annual Check-Up Plan: Proactive Solar Care
The gold standard for both True South clients and enrolled systems. For homeowners who want consistent, high-level performance, our Annual Plan makes expert maintenance accessible and easy.
- Annual on-site inspection
- Electrical and safety review (non-invasive)
- Performance analysis vs expected output
- Monitoring review and alert verification
- Plain-English annual system summary
Our Approach
We don’t believe in “set-it-and-forget-it” solar. A solar array is a high-performance power plant on your roof, and it thrives on attention. We believe in well-designed systems, monitored by experienced local experts, and serviced before small issues become expensive problems.